Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-5
Q. How long does it take to get my hosting set up?
A. Accounts with new domains are usually up and running within 24 hours. Accounts that require their domain to be transfered are set up within 24 hours, however the transferring of the domain typically can take anywhere from 1 to 7 days. This can vary, based on the responsiveness from your current registrar or your reply confirming the transfer. We will work with you to insure this is completed in the least amount of time.
Article number: kb-5