Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-10
Q. What is involved in transferring a domain?
A. In order to transfer a domain name from one registrar to another, you will need to follow the transfer procedures of the gaining registrar (the registrar the you are transferring to).
You will be required by the gaining registrar to verify the request to ensure it is legitimate and that you are the rightful owner. Once the transfer request has been verified, the gaining registrar will submit the transfer request to the Current Registry.
Once a transfer request has been submitted, the current registrar for the name will receive notification of the request. The Global Registry will allow the current registrar up to 5 business days in which to approve or decline the transfer request. You may or may not receive verification material from the current registrar.
Each registrar has their own policies concerning transfers away to another registrar. It is a good idea to contact your current registrar in order to make yourself familiar with thier policies in order to avoid potential delays.
Some registrars have names locked against transfers that must be removed before a request can be submitted and some may send a verification email to verify the transfer away.
Article number: kb-10