Multi-factor authentication is now available. Secure your account now!
You can turn on this feature from your Edit Profile page in the My Account area. Be sure your profile email address is up to date and be notified on new account logins.
This will be mandatory soon so please be sure your account profile is up to date.
Here you can search and view our site Knowledge Base. To find a specific article, use KB-article number format (ex. KB-1)
Article number: kb-60
Q. Special nameserver requirements for .IT registrations
A. Nameservers for a .IT domain have to be correctly configured before the registration request succeeds, otherwise registration will fail.
Please check that the following requirements are met:
# there must be at least 2 (two) authoritative nameservers for the domain name, and they must correspond exactly to those found in the registration of the domain name
# the IP addresses of hosts in the registration of the domain name must correspond to those actually associated with them in the DNS
# the domain name cannot be associated with a CNAME record
# the name of the nameserver specified in the SOA record for the domain name cannot be a CNAME
# the names of the authoritative nameservers for the domain name cannot be CNAMEs
# if there is an MX registration it cannot be associated with a CNAME
# all hosts in the registration must be authoritative for the domain name registered
Article number: kb-60